EENA, the European Emergency Number Association, is a non-governmental organisation based in Brussels, with the mission to contribute to improving the safety and security of people.

Our vision is that every citizen can access emergency services and receive the appropriate information and care during an emergency or a disaster. To that end, we want to be the organisation in the sector driving change and making an impact. What we do, we do it for the people we serve, and we never forget it. We intend to be a highly effective, efficient and fast-moving organisation, trusted and credible for our actions, intentions and results. We want the people working for and with us to be inspired to drive change, and to effectively do it. We want anyone in this field to know that they can rely on us, we want them to feel they are part of a community that looks forward and gets things done. We don’t settle for anything less than excellence in what we do.