Speaker
Mr Sergey Lukashkin
Digital business transformation, smart optimization development fintech projects
SMEs,
Implementation of fintech projects
– Off-chain transaction PoC
– Support bot for Call Center
– VR-morgage
– Managed project for improving labor productivity and reducing cost in 240 branches in cooperation with McKinsey&Company
– Implemented new POS positions: meter-greeter and client manager
– Implemented virtual queuing in regional branches
– Development of brach-rate sales system
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