Cross-border access to public services of other European administrations by citizens and businesses is one important step closer to a truly united Europe with strengthened eGovernment services between public administrations in different Member States.This event aims to widen the scope of use of the electronic means that public administrations have at their disposal outside the local, regional or national level. A further aim is to facilitate mobility of businesses and citizens i.e. for entrepreneurs to set up and run a business anywhere in Europe and allowing individuals to study, work, reside, receive health care and retire anywhere in the European Union.Workshop topics: This workshop aims to discuss the following key questions:- Which cross-border services are already in place and which ones are still missing?- Which of these can be considered as key supporting the eGovernment Action Plan 2010-2015?- Is there a need for cross-border services and why? - When and by whom should these services be used?Existing and future cross-border services:• Large scale pilots that will present the services they are providing on the basis of the “demand” side and the actual “offer”;• European, national or local pilots, initiatives and ePractice case studies that target the deployment of cross-border public services in eGovernment, eHealth, eEnvironment, eJustice, employment, crime, education or other focus.User experience:• Experience of administrations, citizens and businesses with cross-border services;• Views on the demand for cross-border services and perceived benefits.Barriers and enablers:• Current barriers and challenges that do not support a seamless integration and deployment of cross-border services;• The key enablers and core conditions for the implementation of cross-border services and what is actually needed to be done including interoperability, eSignatures and eIdentification;• Procedures and legislations in exchange of data and information across Member States.Additional subjects falling within the umbrella of the workshop’s theme in general are also welcome based on potential speaker proposals.