This one-day seminar offers an insight into fundamental issues of crisis management that will be immediately relevant to anyone involved in corporate, commercial, NGO or governmental CM activities. Going beyond the normal understanding of CM matrixes and response options, the information offered on the programme comes from the cutting edge of academic research and practitioner experience, and will give all attendees a real understanding of how the issues covered in the programme will give them and their organisations a genuine advantage in developing organisational crisis cognition as well as effective, and highly robust, CM capabilities.