Featuring topics including the impact of Royal Mail privatisation and the growth of end-to-end competition, the changing face of the Post Office and opportunities in advanced direct marketing, join major industry players at this comprehensive event.Why attend this conference?Hear from an unparalleled line-up of leading industry figuresListen to the latest regulatory and political developmentsDebate how to improve the customer experience with operators and customer representativesUnderstand how the parcels market is developing and what commercial opportunities existDiscuss the latest innovations in e-commerce, network development and data services