Objective The purpose of this course is to introduce lawyers to the law and practice of mediation, alternative dispute resolution (ADR) and online dispute resolution (ODR). Key topicsLegal framework of mediation, ADR & ODRADR in practice: key features and techniquesApplying core mediation skillsThe role of the lawyer, the mediator and the partiesMediation advocacyB2C & B2B mediationThis interactive course will provide the legal background and practical skills and techniques needed for successful mediation and ADR/ODR.  Participants will be able to deepen their knowledge through exercises, workshops and a full day of mock mediation in which active participation is encouraged.