We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We may also share information about your use of our site with our social media, advertising and analytics partners. Read more about our Privacy Policy.

I got it!

Why Reputation Monitoring is Key to a Strong Know Your Customer (KYC) Program

Realize the value of checking your business customers and the principals for various complaints and adverse media

Description:

A high number of complaints may suggest your business customer is engaging in Unfair, Deceptive or Abusive Acts and Practices (UDAAP). Harmful businesses don’t disclose a poor or declining reputation, yet this can signal that your business customer is engaged in anti-consumer behavior. The Consumer Financial Protection Bureau (CFPB) is currently very focused on UDAAP, and is even targeting organizations that are not officially regulated by them. In addition, the Panama Papers leak is a recent example demonstrating how adverse media monitoring is an important tool to alert you about business customers that may be engaged in activities that don’t align to your risk profile.

Why should you attend:

Learn about regulations and guidance surrounding monitoring the complaints against the business customers financial institutions and payment processors serve and how the CFPB is managing through consent orders
Realize the value of checking your business customers and the principals for various complaints and adverse media
Learn best practices for taking a holistic approach to reputation monitoring to strengthen your KYC program

Areas Covered in the Session:

•    Unfair, Deceptive or Abusive Acts and Practices (UDAAP)
•    Consumer Financial Protection Bureau (CFPB) Overview
•    Enforcement through Consent Orders
•    Spotlight on consumer complaints
•    Negative News
•    Regulations and Guidance
•    Reputation Monitoring best practices

When

21 Apr 2017 @ 09:00 am

21 Apr 2017 @ 12:00 pm

Duration: 3 hours

Timezone: 0

Where

Online Webinar

Organised by

GRC Training Solutions

+1-248-233-2049

Similar Events in Finance

Recent Publications in Finance

Recent Videos in Finance

Recent News in Finance

Our podcast this week: What are smart cities, and why are they more likely to find financing than the not-so-smart? https://t.co/gZsKuZP0Je

@EIB - 22 Oct 2017 19:00

Today closes the consultation on secondary markets for non-performing loans #NPLs

@EU_Finance - 20 Oct 2017 22:16

We're now on Instagram! Follow us there to see EIB financed projects that have an impact in people’s everyday lives… https://t.co/LCxyBU5Cbz

@EIB - 20 Oct 2017 18:01

Recent Speakers in Finance