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Consumer Protection in the Telecoms Sector Seminar

Two-day seminar focusing on most relevant consumer protection rules applying in the telecommunications sector.

The training will provide attendees with:

  • a comprehensive overview of the sector-specific and most relevant horizontal consumer protection rules applying in the telecommunications sector, using real-life examples and case studies from the European Union
  • an insight into the latest developments in:
    • net neutrality, including zero rating
    • the implementation of roaming regulations
    • e-privacy
    • switching and portability
    • quality of service measures
    • universal service
    • how the current review of the EU regulatory framework might affect these rules
  • a practical and applied learning approach, using case studies to reinforce understanding of key points
  • an historical perspective for participants to gain a clear appreciation of the key regulatory trends, and the growing importance of consumer protection issues in the telecoms sector.


14 Nov 2017 @ 09:00 am

15 Nov 2017 @ 01:00 pm

Duration: 1 days, 4 hours


Hotel Thon EU

Rue de la Loi 75

1000 Bruxelles


Organised by

Cullen International

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