We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We may also share information about your use of our site with our social media, advertising and analytics partners. Read more about our Privacy Policy.

I got it!

Consumer Protection in Financial Services

Challenges in implementation of the EU legal acquis; The digital consumer of the future


This seminar will provide participants with answers to practical questions on retail financial services, focusing on cross-border payments and on  consumer and mortgage credits. It will offer an analysis of trends triggered by the continuing process of digitalisation of financial services as well as an overview of recent case law of the Court of Justice of the European Union. The benefits and challenges for consumers posed by a digital future of European financial services will be discussed.

Key topics

  • Directives on consumer credit agreements and on mortgage credit
  • Assessment of creditworthiness and the role of credit intermediaries
  • Proposed Cross-border Payments Regulation
  • Payment Services Directive (PSD II)
  • FinTech, sustainability and financial innovation
  • Recent case law regarding retail financial services

Who should attend?

Lawyers practising in the field of consumer law, retail financial services; in-house counsel; staff of EU institutions and permanent representations; representatives of consumer and business organisations as well as other stakeholders.


28 Mar 2019 @ 09:00 am

29 Mar 2019 @ 01:00 pm

Duration: 1 days, 4 hours


ERA Congress Centre

Metzer Allee 5



Organised by

Academy of European Law (ERA)

Recent Publications in Finance

Recent Videos in Finance

Recent News in Finance

European Investment Bank is the runner-up in the #CircularsAwards 2019 Investment category.

@EIB - 22 Jan 2019 08:24

What's the link between art and terrorism? Our proposal to reinforce customs controls on illicit cultural goods to… https://t.co/BJ0447b82b

@EU_Taxud - 22 Jan 2019 08:04

Happy to announce the reinforcement of the team with the opening of two Desk Offices: Alessandro Bragonzi in Tirana… https://t.co/GGoZtcwMjY

@EIB - 22 Jan 2019 06:12

Recent Speakers in Finance