Since 2012, the European Commission has been busy adopting and monitoring various initiatives with a view to improve consumer trust in relation to delivery. But do these intitiatives constitute an additional regulatory burden or an opportunity for parcel operators to design new services for online consumers ?

Our 1-hour free webinar will provide a clear overview of the main EU policy and regulatory initiatives relevant to the protection of online consumers in relation to delivery, in particular: 

• The Consumer Rights Directive;
• the Directive on Contracts for sales of goods;
• the recently adopted Directive on better enforcement of existing consumer rules (so-called omnibus Directive).

When? Thursday 6 February, from 11AM to 12PM (GMT +1 / CET)

Can't make it that day? Register anyway! A recording will be available after the live session.