This EFQM Leaders for Excellence Training is designed for individuals in leading positions from higher education who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents from higher education and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. Are you interested to learn how to use the EFQM Excellence Model to identify and drive improvements at your organisation? Or would you like to learn about DMAIC and other tools to pinpoint root causes, structure and lead development projects? Do you want to expand your Excellence skills and get recognized as a Leader for Excellence (EFQM certificate, listed on the EFQM and ITQM websites)? Then this training is for you!