Ancillary Revenue World Europe 201128-30 June 2011Royal Garden Hotel, LondonAncillary Revenue World Europe 2011 is a unique multi-industry forum dedicated to cross-industry learning on how businesses can identify the strategies to maximise ancillary and new revenue streams and develop cross-selling potential.CCOs, Ancillary and E-commerce Directors will attend Ancillary Revenue World Europe Congress and learn:·         How to develop business models to maximise ancillary, cross-selling and new revenue streams·         How to maximise e-commerce and m-commerce opportunity·         How to maximise all revenue streams while maintaining a positive customer experience and brand image·         How to integrate third party products to improve customer experience and drive revenue·         How to use available strategies to turn loyalty into increased revenue·         How to use customer analytics to build long-term and profitable relationshipsAnd much more!  You’ll come away with great new ideas to do better business.An unrivalled speaker line up including:·         Guy Parsons, CEO, Travelodge·         Tero Taskila, CCO, Air Baltic·         Clive Kornitzer, Premium Banking Director, Santander·         Beatrice Paques, CCO, Thalys·         Jean-Marie Culpin, Director of Marketing, Orange France Telecom Group·         Magnus Zetterberg, VP E-commerce & Distribution, SAS·         Alan Lias, Head of Loyalty and Ancillary Development, Virgin Atlantic·         Binu Varghese, Director of Revenue, Grand Hyatt Dubai·         Maxim Mozgovoy, Head of Customer Analysis Division, Sberbank·         Andy Newman, BA.com and Mobile Innovation Manager, British AirwaysPlease visit the website for full programme and speaker details.