The EFQM Excellence Model, developed by the European Foundation for Quality Management (EFQM), is an internationally-used TQM concept. The EFQM Model enables organizations to analyze themselves systematically. All the necessary elements for organizational excellence (process quality, employee satisfaction, customer satisfaction, leadership quality, etc.) are analyzed. Through a self-assessment, based on the EFQM Model, an organization learns about its strengths and identifies potential improvements. The results of this self-assessment are the basis for further actions.The EFQM Journey to Excellence (J2E) Training / Internal Excellence Assessor (IEA) Training is a 3-day training that gives you the skills to organize a self-assessment based on the EFQM Excellence Model, to act as an Internal Excellence Assessor, and to develop, after the self-assessment, a plan for Striving for Excellence.During this 3-day training you will learn to identify where your organization is on its journey to excellence, where it could be be and how it can get there. At the end of this training, you will better appreciate what is required to set out on the journey, not just in terms of tools and techniques but also in cultural development.Are you interested to learn how to use the EFQM Excellence Model to identify and drive improvements at your organization? Would you like to learn how to conduct a successful self-assessment based on the Excellence Model? Would you like to act as an Internal Excellence Assessor? Then this training is for you!