As the leading strategic event of the ecommerce calendar, the Internet Retailing 2012 conference - now in its seventh year – will bring together industry’s leaders, thinkers, strategists and commentators to explore the new responsibilities of leadership and how ecommerce is pushing forward changes in the industry and internal teams, celebrating operational successes, rising to new challenges and creating opportunities to turn the retail industry away from the brink of recession. Conference Stream 1 is about Aligning the business and user experience with the customer and delegates can hear presentations from Nokia, House of Fraser and emailcenter UK.  Topics that will be covered in Stream 2 - Mastering connection routes across touchpoints and borders include The Rise toward Social Shopping, Getting Personal to Reduce Cart Abandonment and Leading the Connections in a Mobile Retail World.  The third stream covers Driving growth with operations, technology and innovation and speakers lined up so far include Jonathan Wall, E-Commerce Director, Shop Direct Group, an McKee, Head of Ecommerce and Customer Services, Schuh and Walter Blackwood, Director of Group Logistics, Mothercare.  To see the full programme and for more information on all the speakers visit the website. Book your place now and: Hear how retailers are reshaping their organisation for a future of omni-retailing: anytime, anywhere, anyhow.Learn from the operational and IT challenges overcome in the journey to meeting customer expectations at every touchpoint.Discover how others are putting the customer at the heart of their business and understanding their needs.Profit as speakers share how they ensure communications are relevant, with the right product offered at the right time and delivered in the best way for both retailer and customer. Take away insight for their own business as how the future of retail comes to life in the hands of retail leaders.