The EFQM Leaders for Excellence / Int. Excellence Assessor Training is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment and know variations of organizational self-assessments. Using real application documents and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. Through case work they will gain the skills to act as an Int. Excellence Assessor.Are you interested to learn how to use the EFQM Excellence Model to identify and drive improvements at your organisation? Or would you like to learn about DMAIC and other tools to pinpoint root causes, structure and lead development projects? Do you want to expand your Excellence skills and get recognized as a Leader for Excellence (EFQM certificate, listed on the EFQM and ITQM websites)? Do you want to learn skills to act as an Int. Excellence Assessor? Then this training is for you! Goals After this two-day training, you will: Understand the basics of the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts Learn how to interpret an assessment feedback report Understand how to use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified Understand how to use the Business Excellence Matrix approach to develop an enabler map for your organisation and complete a self-assessment. Learn the skills to act as an Internal Excellence Assessor (apply RADAR scoring, define strenghts and areas for improvement, develop an assessment report, etc.). Unterstand the self-assessment process (case study). Accreditation / Certificate Individuals who pass the course, will receive the official EFQM certification as “EFQM Leader for Excellence – Level 1”. You will also be listed on the EFQM and ITQM websites. An additional certification, “EFQM Leader for Excellence – Level 2”, will be given to participants who, within a year of the training, successfully complete within their organisation: a DMAIC improvement project or a Self-Assessment, using the Business Excellence MatrixActive participation during and adequate preparation (reading) prior to the workshop (about 10 hours) are required in order to receive the ITQM certificate "Int. Excellence Assessor".Trainer:Dr. Karl J. Koller, International Accredited EFQM Advisor/Trainer