Evaluation and Quality AssuranceObjective: To provide the necessary skills and competencies to managing, administrating and teaching staff of schools, so as to ensure the quality and the effective evaluation of education at all levels. The course will provide insight at the developments at European level as well as at quality assurance and evaluation methodologies applied in education.PreparationParticipants will be asked to participate in a training needs assessment, by filling in a questionnaire.Furthermore, depending on the sending country and on the participant own profile, they will be asked to prepare some contributions in the form of national initiatives or good practices at system level, local level or school level.Participants will have access to on-line resources and an on-line community coordinated by an e-learning facilitator.MethodologyIn-class training, workshop, exercises, case studies, exchange of experience.Follow-upOn-line platform with training resources for the learners that are interested in further reading.TrainersSofia Spiliotopoulou, Chemical Engineer, Economist, MSc in Regional development, expertise in evaluation, project management, social inclusion, stress management.Natassa Kazantzidou, Chemical Engineer, MSc in Information Systems, expertise in quality in training, project planning and management, evaluation.Panagiotis Kenterlis, Economist, MSc in Total Quality Management, Lead Auditor of ISO 9001 quality management systems.ProgrammeDay 1Ice breaking sessionQuality of school education Sixteen indicators: indicators on attainment, indicators on success and transition, indicators on monitoring of education, indicators on resources and structuresWorkshop: Exchange of experiences, examples of national initiatives, good practicesDay 2Quality management: basic principlesAn introduction to total quality management, EFQM, ISO 9001EFQM excellence model, the 9 criteriaCase study: Benchmarking of Quality assurance in vocational schoolsExercise: on-line self-assessment of quality assurance practicesDay 3ISO 9001 in depth, guidelines for education sectorCase study: Process map in an art schoolExercise: Development of process map, core processes and monitoring plan for own organizations.Day 4Introduction to evaluation of schools and projectsDesign your own evaluation frameworkExercise: planning the evaluationUnderstand your programme environmentExercise: identifying the stakeholdersUnderstand your project activitiesExercise: define criteria and indicatorsCase study: evaluation planDay 5Record outputs and lessonsExercise: Data collection planningUnderstand programme impactExercise: development of a questionnaireAnalyse and use resultsShare experiences on outputsEvaluation of this training course