The Customer Experience Exchange North America is the must-attend meeting for Chief Customer Officers, VP’s and Directors of Customer Experience and Customer StrategyAfter the success of the 2012 event, this year 60 strategic decision-makers are attending to discuss the challenges presented by delivering a seamless multi-channel customer experience whilst demonstrating a stronger ROI.Unlike traditional conferences or tradeshows, the primary focus and benefit of the Exchange is for new relationships to be forged and existing partnerships to be enhanced. At the Exchange, the world's leading minds in customer and brand experience, leading analysts and a selection of the most innovation solution providers gather to exchange knowledge and discuss best practice on aligning business strategy with delivering an unforgettable customer experience strategy. Tel: +44 207 368 9484