Quality is an increasingly talked about catchword in higher education. After the Bologna Process the management of quality is required for Higher Education Institutions (HEIs) in Europe. In addition, ensuring the quality of education is crucial for HEIs in the daily competition for funding, reputation, students and researchers. The establishment of an inherent quality culture remains a ubiquitous challenge for responsible staff members.At this practical seminar participants will get the chance to meet colleagues from all over Europe and discuss key issues such as quality culture, data management and the quality assessment routine. Top experts from the following institutions will be speaking at the seminar: University of Edinburgh, Academic Standards and Quality Assurance, United KingdomDublin City University, Quality Promotion Office,IrelandUniversity of Helsinki, Strategic Planning and Quality Assurance, FinlandGhent University, Educational Quality Control Office, BelgiumTechnical University Berlin, Quality Management, Presidential Office and Strategic Controlling, GermanyUniversity of Stavanger, Department of Finance and Governance, NorwayRadboud University Nijmegen, Educational Support, the Netherlands Among the topics that will be elaborated on will be: In which way can quality management enhance the development of your institutionHow to optimise the quality assessment routine HEIsWhat is most important in quality management for teaching and educationHow can available data be best used to monitor resultsHow to communicate with all stakeholders involved in quality management most effectivelyHow to develop a successful framework for quality assurance and managementIn which way can quantitative evaluation data and qualitative instruments be best combinedHow can quality be measured with indicators most effectivelyWhich are the advantages of decentralised or centralised quality management modelsWith a free swap option to the practical seminar:Assessing Research Quality: Outcomes – Impact – Integrity on 7 February 2014.