This 3 day workshop consists of nine modules and is designed to provide detailed practical assistance in the presentation, analysis and resolution of claims. It will deal with topics such as identifying claims, cause and effect, entitlement, the parties’ contractual responsibilities and obligations, notices, supporting records, extensions of time, delay and disruption, concurrency, quantifying the claim and contractual procedures. Both Contractor and Employer claims will be covered. The course also deals with the preparation of responses to claims. The last day of the workshop will primarily focus on dispute resolution, and in particular the workings and procedures of Dispute Adjudication Boards.