Overview:Writing Effective Email starts from the premise that email is writing, requiring attention to the standards of language, especially in the workplace. This webinar focuses on the greatest challenges facing employees who sift through hundreds of emails daily and offers concrete suggestions for creating emails and responding to them efficiently and accurately. From there it moves to practical remedies of purposeless, incomplete, unorganized, and insensitive messages-to ensure that emails are reader-focused, deferential, thorough, and easily scanned. It closes with guidelines for managing the email system and for checking critical emails when high-quality communication matters most.Areas Covered in the Session:Defining the major email writing mistakesWriting purposeful, read-focused emailsEmploying a comprehensive checklist for quality controlling your most important emailsUsing a standard, recognizable structure to assure reading easeChecking emails for a respectful tone without losing the central pointsCollecting tips for attaching, copying, forwarding, and receiptingTraining Objectives:Master the unique challenges of emailCompose purposeful, reader-focused emailsEmploy strategies for creating a courteous toneManage your email system effectively and efficientlyWho Will Benefit:ManagersHuman Resources ProfessionalsTechnical StaffPharmaceutical RepresentativesExecutive ConsultantsAdministrative ProfessionalsDevelopment SpecialistsVice PresidentExecutive DirectorInstructor:Philip Vassallo, Ed.D. has developed, delivered, and supervised communication training programs for a wide range of managerial, administrative, and technical professionals in corporate, government, and academic environments. He has also taught writing and presentation skills on the graduate and undergraduate university levels, most recently for the Beijing International MBA program at Peking University. He has served as an essay and speech evaluator for the Educational Testing Service on standardized tests such as the Graduate Record Examination, College Level Examination Placement, Graduate Management Admissions Test, and the Test of Spoken English. He also has provided writing coaching and assessment services for numerous corporate employees. Dr. Vassallo is the author of the books How to Write Fast Under Pressure, on writing efficiently; The Art of On-the-Job Writing, on work-related writing; The Art of E-Mail Writing, on business email;