This webinar has been approved for 1 (HR (General)) recertification credit hours toward California, GPHR, HRBP, HRMP, PHR, and SPHR recertification through the HR Certification Institute.  Please be sure to note the activity ID on your recertification application form.  For more information about certification or recertification, please visit the HR Certification Institute website OverviewChange is hard, but necessary and effective communication skills will facilitate success.Why Should You AttendChange affects every part of your work and personal life. It makes sense to be equipped with a successful strategy to handle these fast paced changes. With this webinar, you will learn to navigate through changes with improved communication skills so that you and your coworkers can conquer challenges and still want to be on the same team. Find out if you are a Madonna or a Bruce Springsteen, and learn to appreciate the strengths of both as you handle change better than ever.Areas Covered in this WebinarI.    Believe in something greater       A. Champions of change provide perspective       B. Realities of change may surprise you II.  Organizations generally have fundamental shared values that embrace change III. Are you Madonna?         IV.  Are you Bruce Springsteen? V.   A conversation between Madonna and Bruce provides insight VI.  Effective communication through change is crucial       A. Consider the effects of groupthink       B. Get the job done and keep the relationships intact       C. Pay attention to nonverbals       D. Have the courage to speak up       E. Ask the right questions       F. Avoid the wrong questions       G. Listen like your life depends on it VI.  Ultimately, change is not a luxury, but a necessityLearning ObjectivesThe success of your communication determines your success in every other aspect of your life. Although people begin talking around age one, we generally have very little training on effective communication skills. Primarily we learn from those we are observe the most and that may or may not be successful. Who Will BenefitFrom entry level positions, to the CEO, all professionals will take away immediately practical communication skills for handling fast paced changes. •  CEO’s •  Business Employees  •  Business Managers  •  Government Agencies  •  Medical Professionals  •  Industry Leaders  •  Sports Teams  •  University Development Teams  •  EducatorsLevelBeginner