OverviewIn industries where clients are wanting to receive more value for lower costs, a lot of project requirements are being bid with little margin or contingency, let alone profit. This is compounded when clients make requests for changes after the work is awarded. The good news is that simple attitude changes can allow companies to manage these expectations in a productive, and sometimes even profitable way. Why Should You AttendAre you bidding jobs with no margin just to keep staff employed? Are changes after award causing you to lose even more money? If your clients are fighting you at every turn, then you need to take this webinar.  Our clients can be our biggest adversary, or our greatest ally.  Much of that depends on how well your Project Manager manages that relationship. It is not enough to simply be a Project Manager. We must become Project Leaders. Much of this transformation comes from the use of our attitude.  Our attitudes are the most important tool in our toolbox. It costs us nothing to purchase, if we use it well it can gain us everything, and if we use it poorly it can cost us everything.  How we use it is up to us. Participants will learn how to get the most from their project planning by focusing on key attitude changes.   These soft skills translate to hard dollars lost. Projects are not profitable when the Project Managers do battle daily with your clients. Projects are also not profitable when Project Mangers simply give away a lot of small changes for no consideration.  There is a way to manage the relationship and the client so that everyone wins.Areas Covered in this WebinarAnticipate client needs and expectationsRedefine expectations to lower your riskClarify expectations and get buy in more consistentlyIdentify and stop client interference in your work processesSubstitute value propositions to keep more profitSatisfy clients so that they want you back for the next jobLearning ObjectivesLearn how to keep your costs lower by not performing unnecessary work Learn how to increase your revenue for work you do perform Learn how to ensure client satisfaction so that you don’t bid jobs, you negotiate themWho Will BenefitProject ManagersAssistant Project ManagersProject DirectorsProgram ManagersProject ExecutivesLevelIntermediate