This three-day course will demonstrate how to generate strategic and operational intelligence from social media sources. Participants will be shown how to collect, process, analyse and communicate social medial intelligence (SOCMINT) using free tools and standard office productivity software. Further, they will be shown how to identify and monitor influences and leading voices. Finally, they will be shown how to conduct rigorous online investigations using a broad range of tools and resources. Course BenefitsOn completion of this course, participants will have acquired the ability to:Monitor a broad range of social media sources, including non-Western onesIdentify and follow leading voices and opinion makersTrack the evolution of critical conversations and ideasApply free tools and standard office software to analyse the data collectedUse SOCMINT to support strategic planning, risk management and crisis responseConduct online investigations in a legal and ethically appropriate manner Participants will receive a certificate upon completion of the seminar.Additional seminars available for Spring 2016:Open Source Intelligence: 30 March to 1 April 2016Advanced Open Source Intelligence (AOSINT): 4 to 6 April 2016Intelligence Analysis and Reporting: 11 to 15 April 2016For registration or for more information contact: akhatcha[at]globalgovernance.eu