On the 6th Annual Back Office Operations Forum, the attendees will be presented with a number of sessions on today’s current issues and trends, industry best practices seeking to address common challenges, and knowledge-sharing opportunities. The goal of the conference is to uncover the insights of the most emerging topics.

Our expert speakers will provide an insight into their experiences throughout interesting keynote presentations, case studies, Q&A, networking sessions and interactive panel discussion.

This summit will have a strong focus on Regulatory challenges, PSD 2, GDPR and also on Digital Transformation, Blockchain & other technologies.

We look forward to welcoming you this time in Amsterdam!

Learning Outcomes:

• Learn how to create a culture of operational excellence
• Discover the impact of GDPR
• Listen to effective options for the implementation & operation of PSD2 and Open Banking
• Get to know how to optimise technologies RPA and AI
• Determine the next stage of the disgital transformation of Back Office Operations
• Hear how to ensure the best customer journey and customer experience