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7th Annual Back Office and Operational Excellence Forum

The Forum will help guide you along your digital transformation journey to achieve operational excellence by providing key insights via expert talks.

Join us at the 7th Annual Back Office and Operational Excellence Forum which will be held on the 21 - 22 November 2019 in the beautiful city of Budapest, ;

The participants can explore a broad range of current and future trends via case studies and interactive panel discussions. Among others, you can learn more about how to encourage digital culture, dissect customer journeys, why to be open to experimentation or how to find a balance between simplicity and trust.

Topics to be discussed but not limited to:

  • Transforming into the next generation of OPEX

  • Innovation vs Simplicity

  • Operations and the Customer Experience

  • The culture of Digital Transformation

  • Reimagine Outsourcing

  • Efficiency with RPA

For more information, please visit our website and request the Agenda!


21 Nov 2019 @ 08:00 am

22 Nov 2019 @ 04:30 pm

Duration: 1 days, 8 hours


Sofitel Budapest Chain Bridge

2 Széchenyi István tér

1051 Budapest


Organised by

GLC Europe

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