This Digital Customer Experience conference will focus on every aspect of digital customer experience strategy, Identity Management and Governance (IMG), Customer Communications Management (CCM), Intelligent Document Process Automation (IDPA), Know your Customer (KYC), Application Programming Interface (API) and technology selection that will not only ensure customer’s expectations are exceeded in the digital era, but also improve internal processes and drive revenue.
The content has been curated to ensure that it provides value and cross industries best-evidenced practices for those who are looking to start, accelerate, sustain or reboot their programs. To drive customer-centric strategic change within your organization using the latest advancements in data, insight, design-thinking, and analytics.
Conference Summary:
Key Topics & Discussions:
18 Feb 2020 @ 08:30 am
19 Feb 2020 @ 06:31 pm
Duration: 1 days, 10 hours
To be announced - Berlin
Berlin
10117 Berlin
Germany
English en