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Online Webinar
22 Apr

Financial Consumer Protection in the Digital Age

Online event


This online conference will offer an analysis of trends triggered by the continuing process of digitalising financial services in the European Union. The benefits, risks and challenges for consumers posed by the EU’s digital transition will be discussed.

Key topics

  • The Financial Data Access and Payments Services Package
  • Instant payments
  • Digital Euro
  • The new Directive on Consumer Credit
  • Digitalisation of the marketing and distance-selling of financial services
  • Consumer investments and digital assets
  • Consumer vulnerabilities and financial inclusion

Who should attend?

Lawyers practising in the field of consumer law, retail financial services; in-house counsel; staff of EU institutions and permanent representations; representatives of consumer and business organisations as well as other stakeholders.

Interactive online conference

The conference will be hosted on the Zoom videoconferencing platform. The highest security settings will be applied. You will be able to interact immediately and directly with our top-level speakers and other participants. We will make the most of the technical tools available to deliver an intensive, interactive experience.



Madeleine Boys, Head of Programmes and Innovation, Global Digital Finance, London

Bryan Coughlan, Senior Financial Services Officer, BEUC – The European Consumer Organisation, Brussels

Silvia Di Lillo, Senior Counsel, European Payments Council (EPC), Brussels

Andrea Fejős, Senior Lecturer, Essex Law School, University of Essex

Tobias Mackie, Project Coordinator, Retail Unit, DG FISMA, European Commission, Brussels

Anna Martin, Financial Services Officer, BEUC – The European Consumer Organisation, Brussels

Martin Molko, Research & Policy Officer, BETTER FINANCE – The European Federation of Investors and Financial Services Users, Brussels

Peter Norwood, Senior Research and Advocacy Officer, Finance Watch, Brussels

Eimear O’Brien, Partner, Hogan Lovells (Ireland) LLP, Dublin

Maria Cecilia Paglietti, Professor, Roma Tre University, Rome

Matteo Rava, Team Leader, Protection Retail Investors, ESMA – European Securities and Markets Authority, Paris


22 Apr 2024 @ 09:00 am

23 Apr 2024 @ 01:00 pm

Duration: 1 days, 4 hours

Timezone: GMT +2:00


Online Webinar



Organised by

Academy of European Law...

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