A negotiation is more than just a discussion. It’s a combination of attitudes, interpersonal skills, cultural awareness, tactics and judgement.

Strong negotiation skills focus on both the result and the relationship creating greater value for any organisation. Effective negotiation skills are indispensable for all members of a team, regardless of their role or hierarchical position, as they are utilised daily to accomplish tasks and collaborate effectively.

The objective of this two-day course is to make you aware of the essential skills and techniques in negotiations. Several simulation exercises expose you to various situations of negotiation. Debriefing sessions combined with theoretical insight provide you with crucial learning points and takeaways to master the usual challenges of negotiations.

What can you and your team expect to learn?

Over two intensive days, you’ll learn essential strategies for effective communication, conflict resolution, and deal-making. Gain the confidence to navigate complex bilateral negotiations with finesse, ensuring favourable outcomes for all parties involved.

You will learn how to:

• improve analytical and interpersonal soft skills in negotiation processes;
• negotiate a mandate and build a negotiation strategy;
• prepare and conduct a negotiation;
• build a mapping of stakeholders;
• evaluate your negotiation and decision-making abilities while bargaining on any matter;
• learn how to use practical tools and techniques of negotiation through simulated

What essential techniques and negotiation skills will you acquire or improve?

By the end of the course, you will know how to:

• define a negotiation strategy;
• enforce a negotiation mandate;
• use essential communication techniques to ensure optimal impact in any situation;
• master the most frequently encountered tactics used in negotiations;
• bargain and secure pay offs in viable

By mastering these skills, you will be better equipped to navigate bilateral negotiations with confidence, achieving optimal outcomes for both yourself and your organisation.