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Impact of digitalisation and the on-demand economy on labour markets and the consequences for employment and industrial relations

This study focuses on the impact of digitalisation and the on-demand economy on employment and industrial relations. Traditional businesses and industries as well as new forms of work in the on- demand economy are assessed. For both, job creation and destruction, interaction with customers and workers/employees, labour relations in terms of both the organisation of work and industrial relations as well as government responses, with a specific focus on labour conditions, taxation and social security, are discussed. The study emphasises in partic