Miguel Lunaparra is the director of enterprise design at Capital One,
where he leads the experience strategy and design for the future of
capitalone.com. Miguel has over two decades of experience guiding
multi-disciplinary teams to deliver design systems across devices and environments.
With a background in human-centred design, information architecture,
interaction design, industrial design, and experience research,
Miguel’s passion lies in understanding human behaviour to create value
through design. With a background in both corporate and consulting
environments, Miguel has worked with dozens of Fortune 500 companies
across the following industries: consumer electronics, telecommunications,
financial services, automotive, retail, CPG, travel, health care, and
education. Miguel holds a Master of Design Degree from the Institute of
Design in Chicago, where he studied the planning and management of
design and innovation.