Difficulties obtaining information from the EU administration? Complaints about poor or failed implementation of EU law? Cross-border problems? Contractual disputes with the EU institutions? Problems getting paid for an EU project?The European Ombudsman, P. Nikiforos Diamandouros, invites NGOs, business associations, interest groups, journalists, regional offices and other interested organisations to this seminar about different problem-solving mechanisms at the EU level.The event will be chaired by the Chairman of The Centre, Paul Adamson.Speakers include:P. Nikiforos Diamandouros, European Ombudsman: "Helping you find a solution: the new interactive guide for complainants on the Ombudsman's website"Carsten Klenke, Director of the Saxony office in Brussels: "Solving late payment problems with the help of the European Ombudsman"Anoushka Janssens, Team Leader, SOLVIT: "Cross-border problem solving through the online network SOLVIT"David Lowe, Head of Secretariat of the European Parliament's Petitions Committee: "How does the EU petitions system work?"Tony Venables, Director of the European Citizen Action Service ECAS: "How to address European citizens' concerns"