Now in its 13th year, Retail Banking in Europe remains the pre-eminent strategic conference in the European marketplace, and year on year our senior level speakers address the key issues affecting the industry. Confirmed speakers includeJean-Paul Betbeze, Chief Economist, Credit AgricoleMats Torstendahl, Executive Vice President, Head of Retail Banking, SEBRik Op den Brouw, Managing Director of Retail Banking, RabobankJean-Jacques Santini, Head of International Retail Banking, BNP ParibasPatrick Foley, Chief Economist, Lloyds Banking GroupThis year’s event will provide an interactive and topical forum in which to discuss strategy going forward to improve the industry for consumers and banks alike. This will include discussions around transforming channels to engage with consumers more effectively, developing products and services to attract and retain customers, and improving operational efficiency to remain competitive in an unpredictable economic environment. This annual conference regularly attracts more than 200 attendees, and offers people from all over the continent the opportunity to engage in stimulating debate and extensive networking with their peers.