OverviewWhen performance troubles arise, organizations typically focus in on the problems associated with inhibiting performance and create a “to do” list aimed at alleviating the problems that have been identified. All too often these solutions come from the top of the organization with a directive to the front-line staff to implement the solutions they’ve been given. Also all too often, these solutions are half-measures that, even if they have a short-term impact, prove to be unsustainable and the performance issues end up recurring. Why Should You Attend•   If your organization or department is struggling with performance and past solutions haven’t been successful or haven’t been sustainable •   You have a workforce that isn’t engaged •   You’re responsible for your organization or department and you don’t know how to improve your performance (you’ve run out of ideas)Areas Covered in this WebinarIn this webinar, participants will learn how to develop guiding principles and how to utilize them for the areas of improvement your organization is focused on. There will be specific exercises for you to use to develop your guiding principles and examples of guiding principles from successful organizations, including both inpatient and ambulatory services. You’ll learn about the theory behind why guiding principles matter so you’ll have a context for this work.Learning Objectives•   Learn the theory behind why guiding principles matter •   Learn how to develop your own guiding principles for whatever area you’re trying to improve •   Learn how to use these guiding principles to engage staff •   Learn about the leadership vulnerabilities and skills required for successful guiding principle development and useWho Will Benefit•   Chief Nursing Officers •   Chief Operating Officers •   Chief Executive Officers •   Department Directors •   Performance Improvement leadersLevelIntermediate