We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Read more about our Privacy Policy.

I got it!

Online Webinar
10 Feb 2016
Internal Market

Building Trust & Breaking Down Barrierswith Uncooperative & Hostile Interviewees

Interview skills to learn the art of investigative interviews by building trust training with the interviewee.

OverviewMost people do not want to be interviewed in relation to an investigation. This includes suspects, witnesses, possible witnesses, victims, and individuals that possess needed information. These individuals can display attitudes of resentfulness, reticence, animosity, wariness, reluctance, superiority, and hostility. The interview objective is to receive truthful information to assist in the investigation. In order to reach the truth, it is imperative that a professional interviewer break down barriers, overcome objections, and build a level of trust with the interviewee.  Why Should You AttendInterviewing is not a peripheral task that is undertaken in the wake of conducting an investigation. Interviewing is a critical component of an investigation. Investigative Information is gleaned from a variety of sources, i.e. computer data, documents, trace evidence, and of course people. It is people who commit crimes and possess information to assist in the investigative outcome. It is imperative that skilled interviewers are able to draw out the truth from people. Without a doubt the best investigators are the ones with the best interview skills.Areas Covered in this WebinarInterviewing should be thought of as a craft that involves applying proven and practiced steps along with skilled artistry.  Learning the art of human interaction will benefit you to attain successful interview results where you have gained building trust training of the interviewee and received truthful information.   This webinar will cover the following areas.The Desired Characteristics of a Professional interviewerDifferent Attitudes an Interviewee may PossessWhat Motivates and Interviewee to Possess a certain AttitudeHow to Assess an Interviewee’s AttitudeWhat Motivates Interviewees to not be Truthful or DeceptiveWhat Motivates an Interviewee to be truthful Building trust and Breaking down Barriers when:Arranging the InterviewIntroductionsBuilding Rapport During Preliminary QuestionsBuilding Trust and breaking  Down Barriers by:Using the Proper Word ChoicesUsing Effect Hand GesturesUsing ProxemicsOffering a Trust Building Opening StatementEffectively Ending the InterviewLearning ObjectivesUnderstanding  Interviewees’ AttitudesIdentifying a Particular Interviewee’s Attitude Building Trust Breaking Down Barriers to Achieve the Interview Objective of Reaching the TruthWho Will BenefitInvestigatorsAuditorsFraud ExaminersHR EmployeesLabor Relation EmployeesAttorneysLevelIntermediate

When

10 Feb 2016 @ 01:00 pm

10 Feb 2016 @ 02:30 pm

Duration: 1 hours, 30 minutes

Timezone: GMT -5:00


Where

Online Webinar


Language

English en


Organised by

Compliance Global Inc (deactivated)

Featured Events in Economy

Dawn Raids in Practice

Malta, 26 Sep 2024

Other Events in Economy

The Infringement Procedure

Luxembourg, 18 Nov 2024

EU Competition Law

Belgium, 8 Jul 2024

Similar Webinars in Economy

Recent Publications in Economy

Featured Events